In an emergency, e.g.
- refusal to feed,
- lack of faeces,
- lack of urine output,
- gassing up,
- accident,
- bleeding,
- poisoning,
- cramps,
- weakness,
- shortness of breath,
- circulatory collapse,
- pain conditions,
- labour disorder,
- joint dislocation,
- open fractures,
- paralysis,
swift action can save your pet's life.
If your pet's condition allows it, you should first call +49 511 953 6800 (Monday - Friday.: 10:00 am - 12:00 am and 1:30 pm - 3:00 pm) for information. In addition, by making an appointment in advance, we can initiate any necessary measures to help your pet as quickly as possible.
In emergencies outside opening hours, please present your pet directly to the clinic's emergency service.
The clinic's emergency service bell is located at the right-hand entrance.
Please note that if your pet is presented to the emergency service (i.e. without a prior appointment or regular appointment), doubled fee will be charged. On all public holidays, weekends and during the night service during the week (17:00 - 08:00) there is an additional emergency service fee of €58 incl. VAT required by law.
