In an emergency, e.g.
- Complete loss of consciousness,
- respiratory arrest,
- danger of suffocation,
- Accident,
- haemorrhage,
- poisoning,
- extensive wounds,
- bite injuries,
- open armour injuries,
- shell fractures,
- incidents from the cloaca,
- eggs visible in the cloaca,
- eye injuries,
swift action can save your pet's life.
If your pet's condition allows it, you should first call +49 511 953 6800 during clinic opening hours (08:00 - 17:00) for information. In addition, by making an appointment in advance, we can initiate any necessary measures in advance to help your pet as quickly as possible.
In emergencies outside opening hours, please present your pet directly to the clinic's emergency service.
The clinic's emergency service bell is located at the right-hand entrance.
Please note that if you present your pet to the emergency service (i.e. without a prior appointment or regular appointment), you will be charged double the normal fee. On all public holidays, weekends and during the weeknight service (17:00 - 08:00) there is an additional one-off emergency service fee of €58 incl. VAT.
